Help Topics
Welcome to the help centre for Spine Services Windows.
Getting Started
- What is SSO?
- Obtaining and using Smartcards
- Working Online
- Workstation Locking/Unlocking
- Working Offline
- Working Offline to Single Sign On
- Troubleshooting Single Sign-On
Role Based Access Control (RBAC)
- Role Based Access Control
- Roles, Organisations and Business Activities...
- Areas of Work
- What is the role of a practice sponsor?
- Is there any information available to guide practice sponsors and or RAs?
- RBAC Common Role Templates
- RBAC roles for EPS Release 2
- GPs
- Nurses and Pharmacists with prescribing qualification
- Nurses and Pharmacists without a prescribing qualification
- RBAC Roles for Web Services
- Roles, Organisations and Business Activities...
Personal Demographic Service (PDS)
- Personal Demographic Service (PDS) - England
- RBAC and PDS
- Patient Tracing/Registration Overview
- What Data is Synchronised with the PDS?
- The Synchronisation Process - Overview
- Key Discrepancies
- Decoupled Records
- Difference between unlinked and decoupled patients
- Superseded Records
- Confused Local Records
- Flagged Records
- SCR PDS Synchronisation
- PDS Mail Manager Messages
eReferral Services
- The NHS e-Referral Service
- Getting Ready for the e-Referrals
- Accessing e-Referrals via Vision Using a Smartcard
- Failure to Connect
- Adding a Referral and Requesting a Booking
- Referral Message Digest
- Referral Message Digest Overview
- What do I need to do?
- Switching on Referral Message Digest
- Auto Selection Options
- Using Referral Message Digest
- Status/Control Area
- Accompanying Text
- Accompanying Data
- Accompanying Documents, Letters and Attachments
- Send
- Save
- Cancel/Close
- Closing the Consultation and Sending the Message
- Journal Entry Once Sent
- Subsequent Actions on RMDs
- Editing the RMD
- Previously Sent Versions
- Attachments
- Removing Unused Unique Booking Reference Numbers (UBRNs)
- Updating Your Referral Letter
- Referral Message Problem
- Troubleshooting Online Booking
- Edit a Referral Booking
- Send an Electronic Referral Letter on Behalf of Your GP by Admin Staff
- Attaching Vision 3 referrals in the web-based e-Referral Service
- Access the e-Referral Home Page and Select Patient
- Checking the Referral Message in Mail Manager
- eLearning for e-Referrals
Electronic Prescription Service (EPS)
- Electronic Prescription Service Release 2 (EPS2)
- Activating EPS
- EPS Release 2 - Phase 3 (Deployed Disabled) - Previously EPS 1
- Prescription Token
- Points to Note
- New Prescribers Joining the Practice
- Adding New Acute Medication
- Issuing a Repeat Prescription
- EPS Release 2 - Phase 3
- Differences between EPS 1 and 2
- Prescription Tokens
- EPS R2 Phases
- Prerequisites for EPS R2 - Phase 3
- Introduction to EPS R2 Phase 3 in Vision 3
- Prescribing Models
- Acute and Repeat Issues
- Electronic Repeat Dispensing
- Business Processes
- Clinician
- Admin staff
- Re-ordering Repeat Prescriptions
- SLS Endorsing
- EPSR2 and Imported GP2GP Repeats
- Issuing Prescriptions - Overview for Administrative Staff
- Signing Prescriptions - Overview for Prescribers
- Not Eligible for EPSR2
- Bulk Signing - Overview
- Review Required - Overview
- Electronic Repeat Dispensing
- Prescribing Electronic Repeat Dispensing
- Electronic Cancellation
- Repeat Electronic Private Prescribing
- Bulk Signing - All Prescriptions View
- All Prescriptions Sub-views
- Nomination
- Changing Nomination
- Prescription Manager and EPS
- Mail Manager and EPS
- Prescription Messages
- Nomination Messages
- Send Failed Prescription Messages
- Cancellation Request Messages - Phase 3 only
GP2GP
- GP2GP in Vision 3
- Why should I use GP2GP?
- Overview of GP2GP in Vision
- Video Tutorial - Overview of GP2GP
- Paper Notes
- Before Going Live with GP2GP
- Registering a Patient and Requesting Notes using GP2GP
- Actions when Registering a New Patient
- Incoming GP2GP Messages
- Import Summary Tab
- Audit Tab
- Practice A to Practice B to Practice C
- Filing the Record
- Reviewing the Record
- If the Patient is not Registered at the Previous Practice
- Summary of Mail Manager Messages for New Patients
- Reviewing Incoming GP2GP Notes
- GP2GP Degraded Records
- Match efficiency
- Units of Measure
- Reminders
- Allergies
- Repeat Medication
- Discontinued Medication
- Acute Medication
- Medication Reviews
- GP2GP Data Entry Free Text Notes
- Pathology/Test Results
- Attachments
- History Entries which should be in an SDA
- GP2GP Priorities
- GP2GP Recalls
- Requests and Referrals
- Health Promotion
- GP2GP Smoking
- BMI
- Disease Registers
- GP2GP Audit Trail from Previous Practice
- Palliative Care
- Med3
- Language Spoken and Language Read
- Immunisations
- Receiving GP2GP Requests
- Setting-up Staff Rights to View and Action Mail
- Archiving Messages from Mail Manager
- Search for Patients with Transferred Records
Summary Care Record
- Summary Care Record (England)
- Introduction to Summary Care Record (SCR)
- SCR Reporter
- Consent Preference for SCR
- Patient consent and dissent within NHS Care Records Service
- National Summary Display
- Selecting a Patient
- Viewing the National Summary - Permanent Patients
- Viewing the National Summary for a Non-Permanent Patient
- What information is held on the Summary?
- Items Not Included in the National Summary
- Viewing the Last Sent Summary
- Who is permitted to add data to the summary?
- Patients Registered Elsewhere
- Alerts
- National Summary Functions
- How do I add data to the Summary?
- How do I withhold data?
- How do I replace the summary when a patient dissents?
- Right click menu on National Summary
- How do I send the National Summary?
- How do I Save the National Summary?
- How do I look at previous summaries?
- Withdrawing Summaries
- Deselecting the patient
- Event Log for SCR Changes
- Creating Local Summaries
- How Registration Status affects the National Summary
- Daybook and SCR
- Tasks and SCR
- Sending National Summaries that are Queued
