Single Patient Not Found on the PDS

After selecting Find on the New Patient search screen the following message appears if a patient is not found on the PDS: "No Match to a Service User Record".

You have two options:

• Find out more information from the patient and attempt another trace (recommended). Please remember to use the postcode for the patient’s previous address.
• Register the patient locally to Vision 3 by selecting Skip . This is only recommended as a last resort. If you do this, the patient is not synchronised with the PDS and the registration is sent to the NHAIS agency (old Health Authority/PPSA) without an NHS number and you cannot access national services (the e-Referral Service, Summary Care Record, GP2GP and EPS for this patient until they are synchronised with the PDS when the NHS number is returned by the local NHAIS Agency.
  Important - The GP2GP transfer process is completely bypassed if you do not register the patient via the Personal Demographic Service.