PDS Mismatch
When selecting a patient in Consultation Manager, Registration, Appointments or Mail Manager when logged into Vision 3 with your Smartcard, Vision 3 runs a check with the PDS system to make sure data is the same. If there are discrepancies, the PDS Mismatch screen displays with red lines showing the queries. Previously, you had to choose which system held the correct information, PDS or Vision 3; from DLM 290 you can pick elements from each system which are correct and update both simultaneously.
Using the radio buttons on the Please resolve the PDS/Vision 3 mismatches screen, select which is the correct information amongst the discrepancies highlighted in red OR use the Select All tick boxes for either PDS or Vision 3. Next, select Update to change the information on the respective systems simultaneously.
For example, the screen may show under PDS that the surname is Smith, and under Vision 3, the surname is Doe, both highlighted in red. If Doe is the correct surname, then tick the Vision 3 column of radio buttons against the name Doe, then select Update. If Smith is correct as listed under PDS, then tick the radio buttons on the extreme left on the same line as Smith; then select Update.
There are two buttons options on the PDS Mismatch screen: Update or Defer.
Set contacts is coloured red if there are telephone number discrepancies (see below).
- Update - If you select Update, the changes are made to the field selected by the radio button, either under Vision 3 or PDS. (note you cannot select update if the Set Contact button is red (denoting a discrepancy) and has not been reviewed.
- Defer - If you select Defer, neither Vision 3 nor PDS is updated, but this screen appears every time a PDS query is performed until either PDS or Vision 3 is updated.
If Identity Confirmed displays in the Consultation Managers header. 
, it means that the only Spine services available are SCR, EPS and the e-Referral Service - all other Spine services are unavailable.
If Patient Unlinked displays in the Consultation Manger header. 
, no Spine services are available for the patient.
