Patients without the Mandatory Registration Details
If the patient doesn't have the mandatory registration details, when selecting the patient in the SCR Viewer you are prompted: "This patient has insufficient detail recorded. NHS number, Surname, Gender, Date of Birth, and either Forename or Postcode are required." Click OK to close. The SCR message cannot be viewed.
Add the mandatory details to the patient's registration screen to resolve this and view the SCR.
Note - To ensure patients are registered with the Mandatory details you should be logged in with your Smartcard when adding or updating their registration record.