Accompanying Documents, Letters and Attachments

Letters and attachments occupy a separate screen area in order to emphasise that they are treated separately within the e-Referral service but the functionality is much the same as for any other structured data. Any letters or attachments dropped on the structured data area are directed automatically to the Accompanying Documents area and vice versa.

  • A maximum of four attachments can be added to an RMD
  • Each attachment is limited to 745 kilobytes.
  • Attachments must not total more than 5mB.

If you try to add attachments that exceed these limits, an error message displays, stating which attachments could not be added and why.

Note - If you are using the Referral Message Digest (RMD) screen and the referral status is Sent (or if you have selected Send), you should still check Mail Manager to ensure the referral message is not too large.
See Attachments for details.