Summary of Mail Manager Messages for New Patients

This is a summary of the messages that you may see in Mail Manager when you are registering a new patient and requesting the records from a previous practice. Some messages move so quickly you may not see some of them.

Action

Incoming Mail in Mail Manager

Outgoing Mail in Mail Manager

New Practice

Patient is registered, address and Registered GP edited

 

PDS General Update - status, first Send Awaiting Acknowledgement, then Complete)

Action required: None

New Practice

System checks if previous practice is GP2GP enabled. If yes, sends GP2GP Request to previous practice.

 

GP2GP Request - status Sent Awaiting Acknowledgement

Action required: None

Previous practice

Receives GP2GP request and sends a response

Application Acknowledged - Ready for Action

Action required: None

GP2GP Request - Acknowledged with caveats

Action required: None

Previous practice

Sends notes, they are received at the new practice

Record Transfer - status Available for Filing Action required: right click and select File All

GP2GP Request - status Complete (the request is complete)

Action required: None

New practice

Right click on Available for Filing message and select File All

Record Transfer - status Filed

Action required: None