Create a SCR Group in Control Panel
To manage processing of notifications and tasks for SCR errors you must create a new group in Vision 3 - Control Panel - File Maintenance - Staff Groups - Practice for SCR messages. You can assign specific admin staff to this group to resolve transmission errors and notifications for SCR message failures, to avoid the notifications/tasks being sent to all staff.
To Create a Group
- From the Vision 3 front screen, select Control Panel - File Maintenance - Staff Groups.
- Right click on Practice - Mail Groups and select Add Group.
- Type $SCR in the Staff Group Description box.
- Select OK to finish.
- To add nominated staff to the group from the Vision 3 front screen, select Control Panel - File Maintenance - Staff Groups.
- Expand the Practice and Mail Groups folders, then right click on the $SCR group and select Add Staff Member(s).
- Highlight all staff you want to nominate to process Daybook notifications, hold down the CTRL button to multi-select. Click OK to finish.
- The staff are now added to the group and all Daybook notifications for SCR messages will be sent to the listed staff for resolution, except for the "Queued SCR updates have been sent" messages which are always sent to the originator of the SCR update.