What's New?

Pharmacy Intelligence Hub Release 6.5

Pharmacy Intelligence Hub release 6.5 includes the following improvements:

New Reports

  • EPS Activity Tracker - The new EPS Activity Tracker report tracks how your stores are handling their EPS workloads.

    See EPS Activity Tracker for details.
  • GP Referrals- The new GP Referrals report details the GP practices that have sent referrals to your store.

    See GP Referrals for details.
  • Golden Tote Statistics - The new Golden Tote Statistics report details your stores' Golden Tote data, such as items eligible for Golden Tote and number of items fulfilled through Golden Tote.

    See Golden Tote Statistics for details.

Updated Reports

  • Pharmacy First Two Tier Threshold - The Pharmacy First Performance report is updated in response to the new banded monthly payment approach introduced 1 June 2025.

    Note - Due to the change to the monthly payment, Pharmacy First consultations provided from 1 June 2025, must be claimed for within one month from the end of the month in which they were provided. This also means that from 1 June 2025 if you have not yet claimed for Pharmacy First consultations carried out in March, April and May 2025, you must claim these by 11:59pm on 30 June 2025 in order to receive payment.
  • NMS Completed - A new NMS Follow Up % column displays the percentage of follow ups completed in comparison to interventions completed at the store.

  • Services Store Performance - A new NMS Follow Up % column displays the percentage of follow ups completed in comparison to interventions completed at the store.

This release also includes some background fixes and improvements to Pharmacy Intelligence Hub.

Hints and Tips

Don’t forget, your new items are highlighted on your Side Navigation Bar as follows:

See Release Guides to view printable release guides.

Previous Releases

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