Reimbursements - English Pharmacies only

The Reimbursements screen provides you with an overview of the quantity and value of electronic and paper prescription reimbursements due within your group.

Filtering Reimbursements

You can filter the Reimbursements data by month, the current month displays as default. To change the month simply select from the available list.

Reimbursements Headline

The Reimbursements headline provides a dynamic summary of the reimbursements due for the selected month.

Reimbursements Table

The Reimbursements table consists of three tabs:

From the Predicted Income tab you can view the value of reimbursements due and export an FP34 Report for each of your stores for the selected month.

The Predicted Income tab displays the following:

  • Store - The store name.

  • Eps Reimbursement Due - The value of the electronic (EPS) reimbursements due.

  • Paper Reimbursement Due - The value of the paper reimbursements due.

  • Total Reimbursement Due - The total combined value of the reimbursements due.

    Note - Where data exists for the previous month, Total Reimbursement Due displays the percentage decrease or increase compared to the previous month.

Exporting an FP34 Report

To export an FP34 Report for a store:

  1. Make sure that Month is set to the correct month required for the FP34 Report, see Filtering Reimbursements for more details.

  2. Search for the store required, enter a store name in Search , the table updates as you type.

  3. Select EXPORT FP34 REPORT to the right of the required store and select either PDF or Excel.

  4. The file is exported to your Downloads folder.

    Training Tip - To view the Downloads folder, open Windows File Explorer, locate and open Downloads. A list of your recently downloaded files display.
Disclaimer - The FP34 values are calculated using the EPS items claimed for and the paper prescriptions labelled within Pharmacy Manager over the specified time frame.
The FP34 report produced in Pharmacy Intelligence Hub is based on the NHS FP34 Schedule of Payments document. Please note we can only report on data captured in Pharmacy Intelligence Hub. For more information on the FP34 Schedule of Payments, see Payment Information (NHS BSA) or Understanding your FP34 Schedule of Payments (Community Pharmacy England) for details.

From the Prescription Data tab, view the number of forms and items dispensed for each of your stores for the selected month.

The Prescription Data tab displays the following:

  • Store - The store name.

  • Paper Forms - The number of paper forms dispensed.

  • Paper Items - The number of paper items dispensed.

  • EPS Forms - The number of EPS forms claimed.

  • EPS Items - The number of EPS items claimed.

  • Total Forms - The total combined number of forms.

  • Total Items - The total combined number of items.

    Note - Where data exists for the previous month, Total Forms and Total Items displays the percentage decrease or increase compared to the previous month.

Daily Breakdown of Claims

To view a daily breakdown of the number of forms and items claimed by one of your stores for the selected month, select VIEW DAILY TOTALS next to the required store.

See Daily Claim Totals for details.

From the Activities & Refunds tab view the number of activities, for example, number of New Medicine Services (NMS) completed, and refunds for each of your stores for the selected month.

The Activities & Refunds tab displays the following:

  • Store - The store name.

  • FP57 Forms - The number of prescription refund forms submitted.

  • Value of FP57 Refunds - The total value of the FP57 refunds submitted.

  • NMS Completed - The number of New Medicine Services (NMS) completed.

  • AURs @Home - Number of Appliance Use Reviews (AURs) completed at home.

  • AURs @Premises - Number of Appliance Use Reviews (AURs) completed at the premise.

Searching for and Sorting the Reimbursements Data

The Reimbursements table displays the performance of each store in your group in ranked order, you can search for or sort the data that displays.

  • Search - To search for an individual store, simply enter the store name in Search , the table updates as you type.

  • Sort Data - Select any header to sort pharmacies by the chosen header, for example, select Total Reimbursements Due to sort the stores by the value of total reimbursement due. You can sort ascending or descending as required.

Exporting Reimbursements Data

To export Reimbursements data for all stores within your group to a CSV (spreadsheet) file:

  1. From the Reimbursements screen select EXPORT .

  2. The Export screen displays.

    Complete the Export screen as required:

    • Select a valid From and To month.

    • Select the data categories you want to include in the CSV file.

      Note - Choose Select All to include all data categories.

      Select to display more information about a data category.

  3. Select EXPORT to export the CSV (spreadsheet) file to your local Downloads folder.
    Training Tip - To view the Downloads folder, open Windows File Explorer, locate and open Downloads. A list of your recently downloaded files display.
Note - To print this topic select Print in the top right corner and follow the on-screen prompts.