Pharmacy First

There are currently two services provided through Pharmacy First:

• Minor Illness/Clinical Pathways

• Urgent Medicines Supply

Accessing Pharmacy First Referrals

To access Pharmacy First Referrals in your pharmacy:

1. From the Pharmacy Services Side Navigation Bar select Pharmacy First .

   The Pharmacy First Referrals screen displays:

   

2. From the Pharmacy First Referrals screen you can:

   • View active referrals.

     See Minor Illness/Clinical Pathways or Urgent Medicines Supply for more details.

   • Create a referral.

     See Creating a Manual Pharmacy First Referral for more details.

   • View completed or closed Pharmacy First Referrals.

     See Viewing Completed Pharmacy First Referrals or Viewing Closed Pharmacy First Referrals for more details.

   • Search for, sort and filter Pharmacy First Referrals.

     See Searching for, Sorting or Filtering Pharmacy First Referrals for more details.

Pharmacy First Referrals Statuses

There are six Pharmacy First Referrals statuses:

• New - The referral is yet to be opened.

• Pending - The referral has been opened but not yet started.

• In Progress - The referral is started and is in progress.

• Overdue - The referral is received but not started:

  • For Urgent Medicines Supply the referral displays as overdue if the consultation is not started within 30 minutes.

  • For Minor Illness/Clinical Pathways the referral displays as overdue if the consultation is not started within 12 hours.

• Completed - A consultation has been created and the referral is complete.

• Closed - The referral is closed and no consultation was created.