Returning Patients - Scotland Only

The way Vision 3 handles returning patients in Scotland has been updated.

If a patient has clinical term of 92...00 Patient de-registration with 'by transfer of GP to GP electronic record' in Comments, recorded in their record, they cannot be reactivated via Registration and a new record must be created. Vision 3 automatically checks the patient record when you start the re-registration process:

  1. From the Vision 3 Front Screen, select Registration and find the returning patient in the usual way, see Selecting a Patient for details if required.

  2. With the relevant patient details on your screen, select Action - Re-registration.

  3. Check the details and update if necessary.

  4. Select OK.

  5. Vision 3 automatically checks the patient record, if a clinical term of 92...00 Patient de-registration with 'by transfer of GP to GP electronic record' in Comments:

    • is recorded in the patient record, a message displays advising you 'The patient record may not be reactivated as it was previously exported via GP2GP. If you continue, a new patient record will be created and the old record will be marked as superseded.':

      • Select Yes to continue, and run through the registration in the usual way, or

      • No to cancel the re-registration.

    • is not recorded in the patient record, you should continue to re-register the patient in the usual way, see Re-Registration for details if required.

If you do create a new record using Re-registration, the original record automatically updates to:

  • Surname - 'Superseded Record'

  • First Name - Original 'first name' 'surname'

    The CHI Number is removed from the original record as it is now used in the newly created patient.

If you try to access a superseded record anywhere is Vision 3, a 'WARNING! SUPERSEDED RECORD! Please use this patient's current record. Do you still wish to access the superseded record?' message displays:

Select:

  • Confirm to continue to the superseded record, or

    Remember - A notification is sent to your Privacy Officer when you access inactive records.

  • Cancel to select the active record.

A superseded patient name displays as 'Title First Name Surname Superseded Record', for example, 'Mr Joseph Kane Superseded Record' in Registration:

In Consultation Manager, a superseded patient name displays as 'First Name Surname Superseded Record', with a date of birth but no CHI number:

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.