Setup Overview

An engineer will be on-site to complete the initial installation and setting of your screens live. Use the following information to help troubleshoot any issues with the Pharmacy Display hardware or software:

Hardware

Window vs. In-store Screens

Pharmacy Display currently offers two different types of screens to customers:

• Windows screens

• In-store screens

When your screens are installed, they are connected to the Media Player and the internet which ensures there is always a constant stream of content on the screens. The window screen also comes with:

Remote control

A remote control accompanies a Pharmacy Display window screen to help during the display set-up. Keep it in a safe place, should it be required for future configuration changes.

Light sensor

The window screens are fitted with a sensor on the bottom of the screen. Ensure it is not obstructed or tampered with as this can affect the brightness and display quality.

Connecting your devices

Check the following:

• The Ethernet cable is connected to the Media Player.

• Always use connection port HDMI1. The screen status displays grey (inactive) when using any other connection port.

• The power cable is plugged in and connected to the Media Player (a light displays on the front button when there is power to the Media Player).

• The power cable is plugged in and connected the screen.

  

Checking the Screen status

You can check the status of your screen from the Broadcast Management screen:

The screen status is identified by the following colour:

• Green - The screen is set to be active.

• Grey - The screen is set to be inactive.

Managing screen operation

Screens automatically turn on/off according to the time set in Broadcast Management . To amend the days and times that your Pharmacy Display screens operate, complete one of the following as required:

• For customers on the Content Creator package - See Managing when your screens operate.

• For customers on the Content Manager package - Contact our Customer Marketing Solutions team using customermarketingsolutions@cegedimrx.co.uk.

Software

Use the following steps to set up and manage your Pharmacy Display content and screens:

1. Log in to Pharmacy Display.

   See Logging in to Pharmacy Display for more information.

2. Navigate to the Home Page.

   See Navigating the Home Page for more information.

3. Create and preview a Scene.

   See Scene Management for more information.

4. Add a Scene to a Calendar.

   See Adding Scenes to a Calendar

5. Add a Calendar to a Screen.

   See Broadcast Management for more information.