Archiving in Mail Manager

Archiving messages maximises the performance of Mail Manager and enables you to locate and process messages quickly.

Some messages are archived automatically:

• England only - Messages relating to the following are automatically archived providing the message has been successfully acknowledged, or example, Sent or Complete:

  • ETP
  • eReferral
  • PDS Updates
  • GP Summary

  Any rejected message in error remains in the Incoming/Outgoing folder for your attention.

Some message types have very specific archiving rules:

• GP2GP, see Archiving GP2GP Messages for details.
• ETP Rejected Messages (England only), see Archiving Rejected ETP Messages for details.
• AMS (Scotland only), see Archiving AMS Messages for details.
• SCCRS (Scotland only), see Archiving SCCRS Messages for details.
• Other message types with specific archiving rules, see Archiving Other Specific Messages for details.

You should be running an archive at least once a week, daily is even better, see Running an Archive in Mail Manager for details.