Shared Care Setting

If you are using Vision Anywhere in a shared care setting, the patient's record cannot be accessed until you record a consent status.

In the event of the patient refusing consent to view and wanting a consultation, the Record a consultation without consent option is available:

The patient consent options are defined by your organisation. However the most common consent status are:-

  • General Practice Registration - the patient is registered with your practice.
  • Patient has given Consent

You also need to record consent reason when manually downloading a patient record.

If a patient has dissented to share their record with the service, a message Please note that the patient has withdrawn consent from this service displays after selecting the consent reason.

Select Record a consultation without consent if you wish to proceed with the consultation:

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.