Cross Border Dispensing in Wales

Once Electronic Prescription Service (EPS) is activated at your Welsh pharmacy you can also dispense English EPS prescriptions.

Note - When you are dispensing a Welsh EPS prescription in a Welsh pharmacy you are not prompted to provide exemption details.

Dispensing English EPS Prescriptions in Wales

Note - Item level exemptions such as Contraceptives and Free Supply, are processed automatically by Pharmacy Manager and no longer require you to select an exemption. Any known patient level exemption must still be set, for example, Not exempt or Medical Exemption Certificate.

English EPS prescriptions dispensed in Wales follow the English exemption logic in Pharmacy Manager with the addition of the Welsh entitlement card.

Prescriptions are identified by the form type:

  • FP10 - English prescribers

  • WP10 - Welsh prescribers

When a patient lives in Wales but are registered with a GP in England, they are issued with an entitlement card. This allows prescriptions issued in England to be dispensed at a pharmacy in Wales for free.

The Welsh entitlement card exemption can be applied either:

  • At a patient level - Add the exemption in Patient Details - Exemptions, see Patient Details - Exemptions for details.

  • At the point of dispense - To change the exemption at point of dispense:

    1. From the Dispensary screen, during dispense, double click the warning 'Patient is not exempt - Signature Required'.

    2. The Change patient exemption screen displays, select Welsh entitlement card from the available list.

    3. Select OK and the prescription exemption updates.

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