Downloading Prescriptions (Wales)

Electronic Prescription Service Wales - Download and Dispense (13:12)

Nominated prescriptions automatically download overnight however ad hoc requests can be made throughout the day as required.

Note - If the overnight download occurs when a smartcard was not in use, the prescriptions display as Locked. To unlock prescriptions, ensure your smartcard is entered, highlight the prescriptions and select Unlock.
See Tracing a Patient on the Personal Demographics Service for details on setting a patients nominated pharmacy.

If required, it is possible to download nominated prescriptions from the NHS Spine on the Prescriptions - New screen:

  1. From the Prescriptions - New screen, select DOWNLOAD .

  2. The Nominated Prescription Download screen displays.

Nominated prescriptions download from the NHS Spine.

Training Tip - You can close the window and the download continues in the background.
See Scanning Prescriptions (Wales) for details on manually requesting a single prescription.
Note - To print this topic select Print in the top right corner and follow the on-screen prompts.