Unmatched Patients

To find a local patient to match with an unmatched request:

1. From the New App Requests screen, select ACTIONS - Find Patient next to an unmatched patient:

   

2. The Find Patient screen displays a list of suggested patient records in Pharmacy Manager:

   

   Note - The filters set are based on the data provided in the request to try and retrieve the nearest match from the Pharmacy Manager database. Select Close to remove a set filter or select FILTER to add a filter.

3. Choose SELECT PATIENT to the right of the correct local patient record.

The patient is now matched to a record in Pharmacy Manager.

No local record may be suggested, in this case you can select CREATE NEW PATIENT  to add a new patient.