Dispensing - Find Patient

Search by Name

  • In the Dispensary screen, enter the patient's name and press .

  • You can enter the name as initial, space, then surname; or full first name, space, and surname. The system will then do a search for a matching record.

  • If you wish, you can extend the search by pressing <Alt> and <X> to include like-sounding names; or

  • Press <Alt> and <W> to show temporary patients. (See Patient Inquiry help section).

  • Select the name from the list of entries found, and use the keyboard arrow keys to move the dark blue bar down or up to highlight the name you want;

  • Then press the <Enter> key to select.

This retrieves the patient's details to the Dispensary screen.

Search by Patient Number

  • Alternatively, obtain the patient number from the bag label or patient registration card label; then type in the letter P followed by the patient number; e.g. P123 then press<Enter>.

This retrieves the patient's details to the Dispensary screen.

Wrong patient found.

  • If you select the wrong patient by mistake, then click on Abandon button at the bottom of the screen; or use shortcut keys <Ctrl> and <F10> together to clear the screen.

Cannot change patient

You cannot select a different patient once dispensing has started. You must either finish or abandon the current prescription before you can select a new patient.

See also Find Patient (Inquiry)