FP69 Prior Notification

An FP69 status is allocated to a patient if, for some reason, there is some doubt as to whether that patient still lives within the area covered by your practice. It often follows an unanswered letter from the TP to the patient and you have six months to action any changes.

If the you can provide a more up-to-date address for the patient, you must notify the TP of the address by returning the FP69 form. Once the address is entered on the TP system, the FP69 status is removed.

If you are unable to provide the TP with a more up-to-date address, you can either:

• Advise the TP of the last date the patient was seen, or a reason why the patient may not have responded to correspondence from the HA, by returning the FP69 form,
• Acknowledge that the patient is no longer at that address and should be deducted, or
• Take no action and let the deduction continue after six months.

The TP then take action depending on your response, either keeping or removing the FP69 status, or deducting the patient.

If the HA neither removes the FP69 status for the patient, nor immediately deducts the patient, when the FP69 expiry date arrives, the patient is automatically deducted from the TP with the deduction code of 13 - Other Reason.

In England and Wales, the FP69 form, also known as the green card, has been replaced by the electronic FP69 Prior Notification see FP69 Tab.

You should run the following reports regularly to ensure the management of FP69's.

• From Registration - Action:
  • Respond to FP69 Prior Notification
  • View Patients whose FP69 is expiring (or expired)

From a patient's FP69 tab within Registration, you can:

• Respond that you want the patient to stay on the list, or
• Request the patient be deducted.

Taking no action results in the patient being deducted at the six month expiry of the FP69 with a deduction code of 14 Returned Undelivered.

There are two other related messages:

• FP69 Flag Removal, and
• Outgoing Deduction Request (GP to HA).