Unmatched - Medical Record Flag

Medical Record flags are notifications that are sent to and from PSD when records are sent and received. When the PSD send a new patient's paper records a Medical Record Flag sent is set which the practice should remove on receipt of the records. When a patient is deducted a Medical Record Flag Removal is set which should be removed when the PSD receive the patient's records. If the flags are not matched to a patient they appear in the Error file.

To clear a Medical Record Flag:

1. From Registration , select Security - Clear Medical Records Flag.

   

2. Select the patient required and the Security Med Flag screen displays.
3. Tick Confirm you wish to Clear Medical Record Flag and select OK.

   

4. You now need to delete the error, from Registration Links, select Transactions Management .
5. Select Error File and then Process.
6. Highlight the error required and select Process.
7. Now, simply select Delete.

   Training Tip - For more information on what Medical Record Flags are and how to deal with them, please refer to the on-screen help.