SCR Ineligible Patients

When a Summary Care Record (SCR) upload is complete there may be some patients identified as Failed or Not Required:

• Failed - Failed to send the SCR or consent to the NHS Spine.
• Not Required - An SCR or consent record is not required for the patient, for example, they are not eligible for SCR.

Patients may be in these categories because:

• They have an Unlinked patient record with a PDS/ACS mismatch.
• Their record may have been in use during the upload process, therefore their record was skipped.
• They may have an existing National Summary so they are excluded from the Initial Upload.
• They have an active FP69 Flag.
• They may be marked as a Sensitive record.
• They have a consent preference of Dissent.

Use the SCR Reporter to identify patients and try to resolve the problem. Once resolved you can run the upload again using either:

• Initial Upload - Failed - Reruns failed uploads, seeReprocessing Failed SCR Initial Uploads for details, or

• Initial Upload - Rerun - Reruns the full upload again, see Re-running the SCR Initial Upload for details.

You can use the Patient Group option and create a group of the patients you have resolved and use this when rerunning the upload if required, see Summary Care Record (SCR) Patient Group Option for details.