Adding a Cancellation Reason

 

Setting up and Managing Cancellation Reasons (1:00)

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To add a Cancellation reason:

  1. From the Appointments Setup menu, select Cancellation reasons .
  2. The Cancellation Reasons screen displays.
  3. Select Add cancellation reason and a new cancellation reason displays at the end of the list:

  4. Enter the cancellation reason name.
  5. Optionally, drag and drop it to the appropriate place in the list.

  6. Select Save to save your changes, Reset to cancel any changes or Sort (A-Z) to reorder the list.

See Video Tutorials, Editing or Deleting Cancellation Reasons and Cancellation Reasons for further details.
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