Practice Checklist
Before Flu Season
- Low cost pre flu season campaign, for example, waiting room posters, Facebook, Twitter, email
- Ensure all practice staff are aware of the importance of the flu vaccination programme
- Order stock of the correct vaccine for the eligible groups
- Check you have enough Labcold fridges for vaccine storage
- Check patient details are up-to-date before and during flu season
Updating Communication to Patients
- Patient Facing Services message – See Patient Online Services Help Centre for details
- Practice website
- Telephone message
- Repeat re-order form message – See Repeat Therapy Reorder Form for details
- Checking in systems
Plan Flu Clinics
- Where? In surgery or at drive through clinics
- What happens when patients arrive at the flu clinic
- Are you running walk in or booked appointment slots?
- Decide on a cut off time for walk ins
- How long is each appointment?
- Complete your COVID risk assessments for the clinic
- COVID awareness for patients, do not attend if patient or a close contact has symptoms.
- Barcoded invite letters for multiple practice clinics
- Keep parking free for elderly, frail or disabled patients
- Assess patient flow and waiting area post vaccination
- Notify patients of changes to the normal procedure
Patients
- Identify eligible patients – Vision+ Reports or Clinical Audit.
- Call and recall eligible patients – Prioritise patients depending on risk category
- Call and recall eligible patients – Text or Letter
- Utilise Vision+ Alert Window or Clinical Audit Reminders to catch patients on an ad hoc basis
- Formulate a plan for housebound patients unable to attend a flu clinic
- Liaise with maternity services to ensure patient lists are up-to-date
Flu Clinics
- At check in, remind patients of COVID requirements, for example, to remove coats, roll up their sleeves
- Multiple vaccinations at the same time – Separate clinic days or staff to provide these vaccinations
- Decide who and how data is to be collated at time of vaccination
- Decide who and how data is to be entered onto patient record
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