Processing a Repeat Rx Item (Paper)

There are three steps to dispensing a Repeat Rx item:

• Step 1 - Requesting a Repeat Prescription

• Step 2 - Confirming you have received the repeat prescription from the GP

• Step 3 - Dispensing the Repeat Rx Prescription

Step 1 - Requesting a Repeat Prescription

When a patient has a Repeat Rx item due for repeat, the patient displays in the Repeats screen with the status Repeat Due.

To request the repeat prescription from the GP:

1. From the Pharmacy Manager Side Navigation Bar select Repeats .

2. Select the patient, the Repeat item details displays. Select Update :

   

3. The Patient Medication Details for Repeat Rx screen displays.

   

   Select the items you wish to request the repeat prescription for by selecting the correct Product icon. Complete as follows:

   • Select the Green tick to request a repeat prescription for an item.

   • Select the Red cross if a repeat prescription is not required this time and the due date moves forward.

   • Select the Exclamation mark if you are not sure if a repeat prescription is required this time. The due date remains as it is.

   Note - Click on any Product icon to change to another.

4. Select OK .

5. The patient's status updates to GP Request Pending:

   

   Training Tip - This means the request hasn't been sent to the GP yet but it is now ready to be requested.

6. Select Request Rx .

7. The Repeat Rx Repeat Request Letter screen displays, and the Repeat Rx request letter prints. Send or fax a copy of the letter to the patient’s GP:

   

   The prescription status updates to GP Request Sent:

   

Step 2 - Confirming you have received the repeat prescription from the GP

When the paper prescription is received from the GP surgery you must manually update the patient's prescription status:

1. From the Pharmacy Manager Side Navigation Bar select Repeats .

2. Select the patient and select Update :

   

3. The Patient Medication Details for Repeat Rx screen displays.

4. Select each item included on the paper prescription with the Green tick or select the Red cross if not:

   

   Note - Click on any Product icon to change to another.

5. Select OK .

   The prescription status updates to Rx Received:

   

Step 3 - Dispensing the Repeat Rx Prescription

To dispense the Repeat Rx prescription:

1. From the Pharmacy Manager Side Navigation Bar select Repeats .

2. Select the patient and select Dispense :

   

   The Dispensary screen displays, where you can dispense the prescription as normal.

   

When the patient's prescription is due again the status displays as Repeat Due and the process starts again.