Owings and robots
Override owing creation functionality cannot be used in conjunction with a dispensing robot. If you have previously enabled Override owing creation and then set up a dispensing robot, access to configure the override feature will be disabled and it will be switched off (if previously switched on). Alternatively, if you currently have a robot enabled, you will not be able to use Override owing creation.
Creating Owings
Dispensing a product that does not have sufficient stock in the robot will only request, from Pharmacy Manager to the dispensing robot, up to the quantity available in the robot.
When only part of the prescription can be fulfilled, move as much Available Stock as you wish to become Selected Stock.
-
Click Dispense Selected.
This will refresh the Dispensary tab to reflect the amount of stock selected. Any quantity remaining will be indicated in the Owe box.
If the prescription requests more than the total stock field, then an owings will be automatically generated.
It is not always desirable to mix two or more differently manufactured generics. If you wish to ignore all current stock and fully owe the item, click the Create 100% Owing button at any point when displaying the Select Robot Items screen with available and selected stock.
Using the Create
100% Owing button overrides any stock that may have been moved
to the Stock Selection (lower part of the display)
Dispensing Owings
Once a delivery of stock has been booked into the dispensing robot and there is sufficient to dispense an owing item, Pharmacy Manager will proceed as before, dispensing stock from the robot and/or shelf.
There is some difference in procedure
dispensing
owing balances in a non-robot environment to that used when you have
a robot. This difference arises because robots do not need the multiple
item functionality available for accurately managing what is dispensed
on electronic prescriptions when two or more different makes are dispensed.
This distinction still applies for owing balances on electronic prescriptions
in a robot environment.
Collect Owings
On the Owings tab,
highlight the patient's name and click on the Collect
button with the mouse or press 
&
.
The next screen allows you to amend the dispensing.
-
If a part balance will still be owing, amend the quantity to give, and then click the Collect button.
-
Otherwise, if the full owing balance is to be dispensed, just press the Collect button.
-
In either instance, the Mix and match screen is displayed (unless there is exactly the amount in the robot to satisfy the owing balance) so you can select what is to be dispensed.
-
Click the Dispense selected button once you have chosen the item(s).
The system will print the a label for the dispensed balance and a bag label (provided the system is set to print bag labels automatically).
If the system is not set to print bag labels automatically, click on the Bag Label button before you click Collect.
This will remove the patient's name from the list of owings. You will also see in the Patient Details > History tab that the system records that the item was collected at a specific date and time.
Updated 25th March 2010
