Dispensing Policies
How do I Create a Dispensing Policy? (3:40)
A dispensing policy defines the product dispensed for a prescribed item. To set up a dispensing policy:
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Access the Product Details screen, to do this either:
- From the Dispensary screen, select
next to Written as or press Ctrl + F9 on your keyboard to open the Product Details screen for the prescribed item.
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From the Find Product screen (Tools - Inquiry - Product), search for the required product and select Details.
- From the Dispensary screen, select
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The Product Details screen displays, select Dispensing:
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Choose from the following options:
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Always dispense this same product (Default) - Select to always dispense this product.
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Dispense the following alternative pack - Select to dispense an alternate pack size, the Alternative Pack Substitution screen displays, select the alternate pack size and select OK
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Training Tip - In this example where Ibuprofen 200mg Tablets (16) are prescribed, Pharmacy Manager will dispense Ibuprofen 200mg Tablets (12) instead.To select a different item select Find
to open the Alternative Pack Substitution screen.
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Dispense the following alternative brand - Select to dispense an alternate brand, the Brand Substitution screen displays, select the alternate brand and select OK
:
Training Tip - In this example where Ibuprofen 200mg Tablets (16) are prescribed, Pharmacy Manager will dispense Nurofen 200mg Tablets (16) instead.To select a different item select Find
to open the Brand Substitution screen.
Note - This option will be greyed out if a branded item is chosen.
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Please note:
An @ symbol displays next to a product on the Find Product screen if the Generic is linked to a Brand, either it is not available or a dispensing policy has been manually put in place.
In this example there is no dispensing policy in place however this generic item is not available and a Brand, in this case Pradaxa, should be dispensed:
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