Adding an Appointments Message - Wales

The Appointment Message is a practice specific message which displays on each online Appointments page. This message must be added in Welsh, for the Welsh version of the website and English, for the English version.

Note - The patient chooses the language in which they want to view My Health Online in. If they choose Welsh (Cymraeg), they see the Welsh version of the appointments message entered by the practice.

To add an Appointments Message:

  1. From the Vision Online Services Appointments Configuration screen, select the General tab.
  2. Select English or Welsh from the drop-down list.
    Note - Selecting English allows you to enter the message to be displayed in the English version of My Health Online, selecting Welsh allows you to enter the message for the Welsh version.

  3. Enter your message in the appropriate language using the formatting editor provided, see Using the Message Editor for details. If you prefer, you can customise your prescription message source using HTML formatting tags, see Formatting HTML Messages for details:

  4. Select the next language and enter the translation of your text.

  5. Select OK to save.
Note – To print this topic select Print in the top right corner and follow the on-screen prompts.