Rejected Tab

Within Prescription Manager the Rejected tab only displays rejected electronic messages so is only relevant if you are using Electronic Prescription Service (EPS) (England) or ePharmacy (Scotland).

The Rejected tab displays all recently rejected messages, with a Send status of Rejected and a Print status of Printed.

Training Tip - A medication with no Dosage is always rejected by the EPS/ePharmacy process.

Rejected messages also display within:

  • Prescription Manager - Recent tab, and

  • Mail Manager

Note - You may only be aware of a rejected prescription after the patient has left.

To rectify a rejected message, you can try editing the original medication entry and then try printing it again.

See EPS Rejections Tab (prescribers and non-prescribers) for further details.
Note – To print this topic select Print in the top right corner and follow the on-screen prompts.