Completing Actions from the Patient Record

To view and complete Actions on a message from Consultation Manager:

1. From Consultation Manager , select the patient in the usual way.
2. Select View Mail for Patient (indicates unread mail) (indicates no new mail) and the patient's mail screen displays:

   

   The status columns at the top left are:

   • A - Denotes there is an action for this message.
   • F - Message is Filed.
   • R (with tick box) - Indicates whether the message has been read.

Filter the mail you are viewing if required:

• All - Displays all mail for the patient.
• Unread - Displays all unread mail for the patient.
• Read - Displays all read mail for the patient.
• Outstanding Actions - Displays all mail with outstanding Actions mail for the patient.
• Completed Actions - Displays all completed mail for the patient.
• Archived - Displays all archived mail for the patient.
• Unarchived - Displays all unarchived mail for the patient.
• Unfiled - Displays all unfiled mail for the patient.
• Categories - Select the specific category of the message from the list available if required.
3. Select the result you require and then select:
   • View Result - To view the Individual Message screen, you can add actions, print and check Appointments from here, see View Result for details.

   • Add Action - To add a new Action, see Adding an Action to a Message for details.

   • Appointments - To view recent and future appointments, see View Future Appointments for details.
   • Complete Action - Select to complete an existing Action.