Mail Manager and EPS
EPS R2 messages are sent and received via Mail Manager 
. There are two types of EPS R2 outgoing messages:
- Parent Prescription Messages - These contain prescription details and cancellation requests.
- PDS General Update Messages - These contain nomination details.
You have the option to hide successful messages, improving performance and decluttering your screen:
- From Mail Manager, select Tools - Options - Message.
- Untick Show Sent Electronic Prescriptions, this ensures only unsuccessful and error messages display.
- Select OK to save and close.
You should check Mail Manager daily for rejected EPS messages and report rejections to the Vision helpline at a regular interval, for example, weekly or fortnightly, depending upon how many you are getting.
See Cancellation Request Messages for further details.
Nomination Messages
Nomination details are sent as a PDS General Update message as these details are stored on the Spine and not locally in Vision. As with all PDS update messages, they should be monitored for Transmission Errors.
