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Important Information about Deleting, Amending or Cancelling CMS (Serial Prescribing) Items
Occasionally a drug is cancelled or amended after the item is dispensed. In this scenario the pharmacy has already requested and retrieved the prescription message from the message store. They are unable to receive any amendments or cancellations made at a later stage as this type of information is delivered to a pharmacy when the original message was requested and downloaded. It is therefore extremely important that the practice inform the pharmacy e.g. over the phone, of any amendments or cancellations and issue a new prescription for the patient.
