Changing between ePharmacy and Paper

From the Prescription Manager screen, you can select to change a prescription type between Paper and ePharmacy, simply right click on the item to update and select as required:

• Paper - The prescription prints and no message is sent.
• ePharmacy - The prescription prints with a barcode and an electronic message is sent.

In some cases or error, the system does not send an electronic prescription and you have to swap to a paper prescription. This could happen if:

• A repeat master, added in the past, has a blank Preparation. AMS required an entry in Preparation so a blank Preparation gives an error message and the prescription is paper only.
• It has not yet reached its maximum number of issues and is therefore still active.
• You try to print an issue: