Yellow Card Messages
When you generate a Yellow Card message in Consultation Manager, Vision 3 immediately sends the report via the Vision 3 Message Bus.
Once a Yellow Card is sent to the MHRA web service:
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Successfully sent Yellow cards display Yellow Card sent: Yes on the Drug allergy entry in Consultation Manager:
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Unsuccessfully sent Yellow cards display Yellow Card sent: No on the Drug allergy entry in Consultation Manager:
Retransmission and Unsuccessful Yellow Card Messages
If the MHRA web service is unavailable and the Yellow Card message cannot be sent, the Message Bus automatically attempts retransmission three times at 5 minute intervals. In this case, we recommend you print the yellow card and send it to the MHRA, either:
- Via email to yellow.card@mhra.gsi.gov.uk, or
- On paper, by post - FREEPOST YELLOW CARD (no other address details necessary)
If the issues persist contact the helpline, see Contacting Us for Support.
