Appointments Explained

This section explains the different Appointments solutions within Vision and which version performs each function:

Vision 3 Appointments – is the original Vision appointments module where historically you have managed all aspects of your practice appointments.
New Appointments App – is the new intuitive Appointments solution from Vision. We are encouraging all customers to use this new app.
Vision Appointments Setup – is the new app allowing you to quickly and simply manage your appointments books.
See - Appointments Back Office.
Shared Appointments – is the unique solution used by federations and clusters to share appointments across organisations. This is also compatible with EMIS appointments.
See - Shared Appointments.
Online Services Patient Website – is the patient facing website where patients can book, cancel and review their appointments. They can also request medication, view their patient record and send messages to your practice.
See - The Hive for further information.

The following table explains what you can and can’t do across the different appointments solutions:

Function	Vision 3	New Appointments App	Vision Appointments Setup	Shared Appointments	Online Services Patient Website
Manage Appointments Bookings	ü	ü	û	ü	ü
View shared Appointments across organisations	û	û	û	ü	Patient website if configured.
Configure shared appointments	ü	û	ü	û	û
Set up new staff	ü – Control Panel	û	û	û	û
Add new Book Owner	ü*	û	ü	û	û
Create Session	ü*	û	ü	û	û
Create weekly plan	ü*	û	ü	û	û
Extend/Modify Books	ü*	û	ü	û	û
Online Services Appointment availability	ü*	ü	ü	û	û
Online Services Appointments Configuration	ü	û	û	û	û
Run Appointments Reports	ü	û	û	û	û
Appointments Backup	ü*	û	û	û	û

ü* - If you have Vision Appointments Setup enabled you can no longer do this in Vision 3, you have to use Vision Appointments Setup.

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