Resetting a Password for a Shared Care User

To reset a password for a shared care user:

1. Open your browser and access the Vision 360 Clinical Portal using the URL provided by the Vision Data Hub implementation team.

2. Login to the Vision 360 Clinical Portal by entering your user name and password and select Sign In:

   

3. Select your Systems Support Access Role:

   

4. Select Organisational Services .
5. In the search box, type part of the locked user's name or email and select Search :

   

6. All matching results display, select the user required.
7. The Edit User screen displays with the Details tab selected.
8. In Password, enter a new password.
9. In Re-enter Password enter the new password again to confirm:

   

10. Select Save.

Note - The following password validation rules apply when resetting a user's password:

• Minimum of 6 Characters.
• Contain Upper and Lower case Letters.
• Contain Numbers.
• Contain Non-alphanumeric symbols, for example, &  $  % .
• Password from the last 5 passwords cannot be used.