Passwords

Your password is the same as your Vision 3 password.
If you cannot remember this, it can be reset by your system administrator. It takes approximately 15 minutes for a reset to take effect.
Alternatively the Cegedim Healthcare Solutions Helpline can help with resetting this for you.

See Cegedim Healthcare Solutions Contact us for details.

Your password is initially set by your system administrator, who can also reset it for you.
Alternatively the Cegedim Healthcare Solutions Helpline can help with resetting this for you.

See Cegedim Healthcare Solutions Contact us for details.

New Password

If your password has been changed you are prompted to enter your old password in order to unlock any patient data stored on your device.

If you cannot remember your old password, you can still sign in if you agree to delete all patient data from the device first. This warning displays regardless of patient data being on the device.

To proceed select Delete patient data.

Important - If you forget your password, any open encounters and downloaded patients are removed for security reasons.
Note – To print this topic select Print in the top right corner and follow the on-screen prompts.