Downloading prescriptions from the ePharmacy Store

Retrieving a Prescription 0:55)

To download a prescription from the ePharmacy Message Store (eStore):

  1. From the Pharmacy Manager Side Navigation Bar select eMessages . The eMessages screen displays.

  2. Within Filter list by, select All:

  1. Scan the barcode on the prescription. The prescription downloads from the eStore.

  2. The status displays as Requesting while the prescription download is in progress:

  1. Once the prescription download is complete, the status changes to New:

If you are unable to scan the barcode on the prescription, you can enter the barcode manually:

  1. Select Quick Actions - Enter A Barcode:

  1. The Manual Barcode Entry screen displays. Enter the Unique Prescription Number (UPN) number from the prescription and select OK :

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.