Registering a Patient for Message Dynamics
Registering a Patient for Message Dynamics (1:51)
Patients must be registered for Message Dynamics and have signed a consent form before you can use it to manage a patient's prescriptions.
To register a patient for Message Dynamics:
- From the Patient Details screen, select Message Dynamics:
- Select Register .
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The Message Dynamics Registration Wizard - Patient Details screen displays:
Check and if necessary, update the patient's name and address, mandatory information is highlighted in turquoise. Select Next .
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The Message Dynamics Registration Wizard - Message Dynamics screen displays:
Complete as appropriate:
- Using a carer - Select if a carer is taking messages on behalf of the patient.
- What kind of notification is required? - Select from:
- Landline - Select to ensure that the patient receives a phone call rather than a text message.
- SMS Texting - Select to ensure that the patient receives a text message.
- Use AnswerPhone if available - Select if the patient wishes to receive a voicemail on their landline or mobile phone.
- Please enter the landline/mobile number to be used - Enter the phone number provided by the patient.Note - If you add a telephone number that is not already present in the patient details, the patient details update automatically.
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Select Next .
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The Message Dynamics Registration Wizard - Finished screen displays, select Finish to save:
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The Patient Details - Message Dynamics screen displays. The patient's Message Dynamics Status updates to Pending:
Note - Once the activation request is sent the patient status changes to Pending. -
The Message Dynamics Consent Form prints. This must be signed by the patient and retained for your records:
Note - At this stage a label will also print out with an activation code. This is not needed and can be disposed of. -
The patient's Message Dynamics Status updates to Active when Message Dynamics processes the registration:
Note - This process can take up to 15 minutes.
Message Dynamics Details
Status
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Status - Displays the patient's Message Dynamics status.
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Withdraw - Select to withdraw the patient from Message Dynamics.
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Check status - Select to check the patient's Message Dynamics status against what is recorded in the Message Dynamics system.
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View SMS - Select to display the Message Dynamics Communications screen.
Message Dynamics Preferences
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Landline - Select to ensure that the patient receives a phone call rather than a text message.
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SMS Texting - Select to ensure that the patient receives a text message.
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Use Answer Phone if available - Select if the patient wishes to receive a voicemail on their landline or mobile phone.
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Using carer - Select if a carer is taking messages on behalf of the patient.
Message Dynamics Activation Code
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Message Dynamics Activation Code - The Message Dynamics activation code is not needed and can be ignored.
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Reprint documents - Message Dynamics Consent Form - Select to reprint the Message Dynamics consent form.
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Reprint documents - Message Dynamics Leaflet - Select to reprint the Message Dynamics leaflet.