Confirming Collection

Confirming Collection and Claiming Prescriptions (1:34)

Once a prescription has been dispensed and handed to the patient, it should be marked as ‘collected’ within Pharmacy Manager. Marking a prescription as collected automatically sends a Dispense Notification to the NHS Spine.

To mark a prescription as collected:

  1. From the Pharmacy Manager Side Navigation Bar select eMessages . The eMessages screen displays.
  2. From Filter list by, select the Requires Collection filter:

  3. Highlight the required prescription and select Collect .
  4. The prescription is marked as collected and a dispensing notification is sent to the NHS Spine:

    Training Tip - To mark multiple prescriptions as collected, press and hold Ctrl on your keyboard, highlight each prescription and select Collect .
  5. The status of the prescription changes to Ready to Claim:

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.