Cancelled Prescriptions

What is Electronic Prescription Cancellation?

Prescribers (or other authorised staff working in the GP practice where the prescription was generated) will be able to cancel electronic prescriptions at any point up until they are dispensed.

When an electronic prescription is cancelled, a reason for the cancellation must be given. A message is then sent to the Electronic Prescription Service (EPS). It may also be the case that one or more, but not all, items on a prescription are cancelled whilst the remaining items are still for dispensing.

When you attempt to retrieve the electronic prescription, they will be notified of the cancellation and the reason. However, the nature of the reason may not be any more explicit other than Cancelled or Cancelled item.