Editing a Dispensed Electronic Prescription

It may be necessary to edit an item on a prescription that has already been dispensed, for example, to change the directions or the quantity.

To edit an electronic prescription:

  1. From the Pharmacy Manager Side Navigation Bar select eMessages . The eMessages screen displays.
  2. Select the Requires Collection filter:

  1. Select the appropriate prescription and select Edit :

  1. The Edit Dispensed Item screen displays. Select Yes.

  1. The Dispensary screen displays with the prescription details. Edit the prescription accordingly:

  2. Select Finish .

Editing an additional item on a Multi Item Prescription

If you are editing an item on a multi item prescription you'll see that the other items are shown as 'issued' and therefore are locked for editing:

To unlock an item:

  1. With the locked item open on the Dispensary screen, select Item - Edit Item or press Ctrl + M on your keyboard:

  2. A question displays 'The item "Item Details" has already been dispensed. Are you sure that you want to change it? To view it as read only, press "No".':

    Select Yes to continue to edit the prescription.

  3. The Dispensary screen displays with the prescription details. Edit the prescription accordingly.
  4. Select Finish .

 

Editing a Dispensed Prescription (3:07)