Amending a Claimed Prescription

A submitted claim can be amended providing the claim is in the same claim reimbursement window.

To amend a claim:

  1. From the Pharmacy Manager Side Navigation Bar select eMessages . The eMessages screen displays.
  2. Select the Patient Name filter:

  1. Enter the Name of the patient.
  2. Remove the tick from the Only show messages awaiting current action checkbox:

  1. Select the appropriate prescription and select Edit. The Prescription Already Notified screen displays:

  1. Select the appropriate adjustment reason, for example, Medication Update. Select Continue:

  1. The Edit Dispensed Item screen displays. Select Yes:

  1. The Dispensary screen displays with the prescription details. Edit the prescription accordingly.
  2. Select Finish .

  3. Endorse the prescription in the usual way.

  4. From the Pharmacy Manager Side Navigation Bar select eMessages .
  5. Select the appropriate prescription.
  6. Select Notify and select Claim. The amended claim is sent to the NHS Spine:

 

Amending a Claimed Prescription (1:18)