eMessages details

 

The eMessages tab provides access to much detail related to each barcoded prescription message

 

On a day to day basis it is unlikely that you will depend on this detail to carry out routine tasks. A significant benefit might arise when you are trying to resolve a query, either by yourself or under direction from Service Desk.

  • Highlight the prescription you wish to investigate and click the Details button. Alternatively, press & .

The eMessage record tab appears. A representation of the electronic prescription including all the patient, prescriber and medication item details that you would normally see on the printed prescription. This representation is similar to what you will see during prescription processing through the patient selection wizard and onward.

 

eMessage record tab

Simple detail about the prescription's current status.

Message IDs

A unique alpha-numeric code that is included in the encoded barcoded detail.

Description

Whatever appears in the eMessages tab description column. Typically, the prescription type and patient's name.

Scanned date

The date the prescription barcode was scanned.

Message type

Typically, this will be Prescription.

Priority

This does not serve any purpose in this version of Pharmacy Manager.

Status

Displays the status that is seen on the eMessages tab e.g. New.

Status reason

Additional explanation. For example, if a scan fails, the status reason should indicate why it has failed.

There is not always a reason given as the other information on the screen is adequate.

Notes

Space for you to include any notes about the patient/prescription. If a note is attached to a prescription it will appear as a pop-up if you hover over the prescription on the eMessages tab.

 

Data tab

The Data tab displays data extracted from the decoded barcode as a technical message.

 

 

This view is intended for technical support use rather than of being of any direct day-to-day benefit to you.

Dispensed items tab

The Dispensed items tab is only present when the prescription status is Complete. This tab displays a time stamped list of the items dispensed. If an item on a prescription is not dispensed, this will also be indicated here.

 

  • Click the Details button to open up the Prescription item details for the item.

Endorsements

You can amend an endorsement or print a claim.

  • Click the Endorsements button to open up the Dispensary supplyitems tab.

Details

You view other details associated with this line item.

  • Click the Details button to open up the Prescription items details.

Not dispensed reason

If an item has been marked as Not dispensed, but a claim has not been submitted, it is possible to change the reason.

  • With the Not dispensed box populated and the Edit button enabled, click the Edit button.

Patient exemptions

 

Not applicable in Wales, although data may appear if it has previously been entered in the patient record.

Repeat details tab

The Repeat detailstab displays any previously processed iterations that are related to the selected repeat dispense prescription.

  • Click the Details button to display the repeat dispense iteration content. See Dispensed item details tab above.

 

Additional details tab

The Additional details tab displays some extra useful information about the prescription message.

 

Automatic patient matching for electronic prescriptions  

Pharmacy Manager can recognise when a patient record matches with the patient details for in an incoming prescription. On the eMessages tab, this is indicated by the image.

 

In the eMessages details area, such a match is indicated by the presence of an additional tab - Local patient- which displays the patient's information.

 

Additionally, the indicates the patient is either MDS or MDS - Community, with the specific type indicated underneath the icon.

See also Automatic patient matching.

 

When a full is partial match is not returned, there is the option to override the listed patients.

 

Display adjustments

If you operate at a screen resolution greater than 800 x 600, it possible to adjust the display. Hover over the right hand edge of the window and a resize arrow will appear. Drag to the right to widen the window or to the left to shrink the width.

 

Additionally, hover over the border between the virtual prescription and the right hand tabs. A splitter arrow will appear. Drag to the right to widen the amount of space allocated to the virtual prescription. Alternatively, drag to the left to increase the amount of space given to the tab, noting that when one side is increased, the opposite side is decreased.

 

Updated 30th June 2010