Set Contacts

If there are communication detail discrepancies, Set Contacts displays in red and you cannot select Update without reviewing it.

Select Set Contacts to display Please select the contacts and then select the correct communication details.

The screen shows all the current telecommunication details which are mismatched under headings of each type. Select the correct information to update Vision 3 and PDS.

Note - Existing communication details do not display where they are stored, simply select either, the correct one or <none> to remove the item completely from PDS and Vision 3.

If you select the Vision 3 entry, a PDS update is triggered. If you select the entry which is currently on the PDS, Vision 3 updates.

Valid period dates are included in updates to the PDS, only Valid from dates are included for addresses. If there is no Valid from date , Vision 3 uses the system date as the business effective date, however this is not written back to Vision 3.

Note the Following:
  • Patients are not synchronised with the PDS if they have been decoupled. This means that you cannot partake in any Spine related activity for the patient.
  • Compared information is first stripped of any trailing punctuation and whitespace characters and any other whitespace is replaced with a single space character.
  • When a patient is selected and synchronised in Appointments, Mail Manager, Registration or Consultation Manager, the patient record is locked, this means that if during this time the patient is opened again, they are unlinked to the PDS for that session.
See What Data is Synchronised with the PDS? for further details.
Note - To print this topic select Print in the top right corner and follow the on-screen prompts.