Making a Special Booking

 

Making a Special Booking Appointment (0:55)

A Special Booking, is an appointment for someone who is not one of your patients. This could be a patient who has not registered, for example an Immediately Necessary patient, an ad-hoc Medical, or it can be used for administration appointments, for example, a drug representative.

To make a Special Booking:

  1. From the Reception View select a free slot, you can use Find a Free Slot to do this. The appointment slot locks to other users.

  2. The booking form displays, tick Special Booking:

    Complete as required:

    • Change the slot type - Select a slot type from the available list.
    • Special booking title - Enter the patient's name/appointment purpose.
    • Special booking contact details - Enter contact details as appropriate.
    • Booking method - Select if required.
    • Duration - Update if required.
    • Appointment comments - Enter details as required. This information displays when you hover over the booking from the Appointment View.
  1. Select either Book and Print or Book as appropriate.
  2. A message displays confirming the booking:

Note - In the appointments list a blue star displays to the right of the name to indicate this is a special booking.

 

Making a Special Booking Appointment (0:55)

See The Free Slot Search, Using the Reception View and Applying or Editing Filters for details.
Note - To print this topic select Print in the top right corner and follow the on-screen prompts.