Cancelling an Appointment

To cancel a single or multiple appointment(s) in either the Reception View or the Current appointments screen:

  1. Right click on the appointment(s) you want to cancel to highlight the slot(s).

  1. The toolbar activates at the top of the screen, select Cancel .
  2. The Cancel this appointment screen displays:

  1. Complete as required:
    • View scheduled appointments for this patient - Select to see other booked appointments
    • Select cancellation reason- Select a reason for the cancellation
  1. Select Yes to confirm and the appointment slot is available for booking.
See Moving Appointments for details.

Video Tutorial


Cancelling an Appointment (1:10)

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