Appointment Status - Overview

The Reception, Current appointments and Patient views display the status of a patient's appointment using the following icons:

 

Booked
Once an appointment is confirmed the status defaults to Booked.
In the booking form the count underneath denotes how many future appointments the patient has.

Overdue

One minute after the appointment time is due the status changes to Overdue for ten minutes, then changes to DNA.

Arrived

When the patient is booked in by reception staff or a self check-in, the status changes to Arrived.

In Consultation

When the clinician starts the consultation the status changes to In Consultation.

Seen

When the clinician completes the consultation the status changes to Seen.
In the booking form, the count indicates the number of completed appointments.

DNA

Ten minutes after the appointment time has elapsed, the status changes to DNA.
In the booking form, the count indicates the number of DNA's in the last 6 months. The count can be set to pulse as an alert.
See - Preferences - Patient Data.

Web Appointment
Slot bookable by your patients online, or against a booked appointment indicates that this was booked online.