Appointment Warnings

When making appointments, you may see the following warnings on the booking form:

Patient already has an appointment on this date

If your patient already has an existing appointment on the same day the message 'Patient already has an appointment on this date' displays.

You can either:

• Book the appointment as normal.
• Select the future appointments button on the booking form to cancel the other appointment.

This slot conflicts with another appointment / slot

When you book an appointment and change the duration of the slot, the alert 'The proposed duration for this appointment overlaps with another appointment/slot' displays.
If you want to proceed, book the appointment as normal.

Ignore Days Prior Restriction

If a slot has a restriction, for example, Book on the Day, you must tick the 'Ignore "Days Prior" restriction (X days)' to make the appointment.