Correspondence Address

If a patient has an address for correspondence purposes as opposed to their residential address, you can add it to their Registration record. Once entered, when using Vision 3 templates to create correspondence, all address mail merge files populate with the correspondence address.

Note - England only, the correspondence address does not synchronise with the PDS.

To add a Correspondence Address

  1. From the Vision 3 front screen, select Registration and then find the patient required.
  2. Select the Address tab.
  3. Select Add and you are prompted to select Address or Communication Number.
  4. Select Address and enter the address details.
    Training Tip - You can enter 'Care of' in House Name if required. You cannot use a / in the Address screen so 'Care of' must be written in full.
  5. From Type of Address, select Correspondence address from the available list.
  6. Select OK to continue, you can now add a contact number for the correspondence address if required.
  7. If the correspondence address is for a specific time period, you can use the Valid From /To to enter dates if required, once the To date is reached the correspondence address is not used.
  8. Select Close to save and close.

This address is now used in all correspondence for this patient, for example, when patient is referred or if sent a recall reminder.

In Consultation Manager the Alerts pane displays a notice that the patient has an active correspondence address set:

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.