Transmission or Translation Errors and Attachments
In Mail Manager, if a status of Transmission Error occurs in Outgoing Mail on a GP2GP Record Transfer, you can view the audit trail for any transmission errors.
Not all formats are supported in attachments. These are replaced by text "placeholders" in the new practice's record. Permitted formats for attachments which transfer in GP2GP:
- text/plain
- text/html
- application/pdf
- application/xml
- text/xml
- text/rtf
- audio/basic
- audio/mpeg
- image/png
- image/gif
- image/jpeg
- image/tiff
- video/mpeg
- application/msword
For other transmission errors, it is worth trying to send again, simply right click on the GP2GP Record Transfer and select Reprocess.
Note - To print this topic select Print 
in the top right corner and follow the on-screen prompts.
in the top right corner and follow the on-screen prompts.
